In the event of nonconformity with the order, the customer must inform our Company within 48 hour of it, if the vice one is apparent, and within the same time as from the moment when it will have been informed of it, if the vice one is hidden.  Matter the defects, even hidden, as well as the errors of dimensions, quality, quantities, of weight, oblige our Company only with the pure and simple replacement of the products accused without any other allowance, the products thus replaced remaining its property.

Our Company does not accept any return of goods without to have authorized it beforehand.


Address return:                Traditions Monastiques

Abbaye Saint-Joseph de Clairval

21150 Flavigny sur Ozerain